Account Management

The following highlight the important points to be carried out before starting to trade with ADB:

1. Funding 059 Brokerage A/C (for buying shares): It is the customer's responsibility to transfer cash to his Brokerage A/C through any of the below mentioned ways:
   1. ADCB branch
   2. TPIN
   3. Internet Banking
   4. Any other means acceptable by ADCB
2. Transferring out from the 059 Brokerage A/C to any ADCB Account: (Please note that ONLY ADB back office can transfer funds out of the 059 Brokerage account)
   1. A Transfer request has to be duly signed
   2. Sent to Al Dhabi Back Office

Placing Orders

The following highlight how a trade is carried on:

1. Source of order: Either the person himself/herself or an authorized person.
2. Nature of order: Buy/Sell/Modify/Cancel
3. Order Details: Company Symbol/Price/Volume
4. Execution of order: If market price hits the customer's price level and customer order has priority in the market, his/her order would be fully or partially filled.
5. Settlement: Trading session + 2 business days (T + 2)

* The actual settlement will take place through the 059 Brokerage Account 2 days after the trading session (T+2).

Orders can be placed, modified or even cancelled by all ADB customers using any of the below trading channels:

1. ADB Brokers:
2. Can be contacted on any of the below numbers:
   1. 02 - 6441335
   2. 02 - 6128707
   3. 02 - 6128720
   4. 02 - 644 1571
3. ADB Contact Centre:
   1. Can be contacted on any of the below numbers:
      1. 800 - DEAL (Inside UAE)
      2. +97126211608 (Outside UAE)
4. Online Trading

Confirmation

Customer receives confirmation on his/her executed trades by any of the following means:

1. SMS confirmation: Customer directly receives an SMS from ADB confirming his/her executed order. (Only if the Mobile Number has been provided to ADB during the process of Account Opening).
2. Invoice: Customer is faxed buy/sell invoice of his/her executed trade EOD. (Only if the Fax Number has been provided to ADB during the process of Account Opening).
3. Email confirmation: Customer is emailed the confirmation of his/her executed trade. (Only if the E-mail Address has been provided to ADB during the process of Account Opening).